Univer
Terms & Conditions

Service Agreement

Last Updated:2024-07-04

Effective Date:2024-07-04

Thank you for using Univer!

This a service provided by Dream Number Co. Ltd (“us”, “we”, or “our”). This Service Agreement (“Agreement”) sets forth the terms and conditions that govern your access to and use of Univer, which includes website, browser plug-ins and any future mobile applications and Windows/Mac software (collectively, “Services”).

  1. Acceptance of this Agreement

    1. By accessing or using the Services, you agree to be bound by all the terms and conditions of this Agreement (including the details of the subscription plans on the specific pricing and subscription pages of our Services). If you do not agree to these terms, please do not use the Services. We may periodically update this Agreement and post the updated Agreement on our website or notify you through other means. Your continued use of the Services after changes to the Agreement constitutes your acceptance of the revised terms.

    2. You must be at least 13 years old (or such other minimum age at which you can provide consent to data processing under the laws of your jurisdiction) to use the Services. If you are over 13 years old but under 18 (or the age of majority in your province), you must have permission from your parent or guardian to use our Services.

  2. Account and Security

    1. You may be required to create an account to access enhanced features of the Services. You may not share your account or make your account available to anyone else and are responsible for all activities that occur under your account.

    2. You should maintain the confidentiality of your account details and password and notify us of any unauthorized use as soon as possible.

    3. You may delete your account via the following path in the Services: “My”-“Account Management”-“Cancel Account”. If you need any support with cancellation of your account, you may contact us via hr@univer.ai. Once your account is cancelled, all the content in your account will be inaccessible.

    4. We reserve the right to suspend your account if you violate this Agreement.

  3. Content

    1. We claim no ownership rights over the content produced or collected by the Services according to your prompts. You should have necessary rights or licenses for the content you upload, input, collect or transmit through the Services (“User Content”), and ensure that it does not infringe upon any rights or laws.

    2. You understand and agree that when you use our Services you can enter prompts for us to help you with analytics or statistical services based on your prompts. You agree that all the content produced according to your prompts is for personal use only and shall not be used, shared, or distributed in violation of any laws or third-party rights.

    3. You acknowledges and agrees that the content produced by the Services may not always fulfill the requirements specified in your prompt. It is your sole responsibility to assess and verify the correctness, legality, suitability, and relevance of such output. You should bear all risks associated with the use of such output, including any errors, inaccuracies, or unsuitability for a specific purpose, and agree that we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of such output.

    4. By uploading or entering the User Content, you grant us a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable license to use, store, and process such content for provision and improvement of our Services.

    5. You may choose to share your User Content with other users or keep your User Content private. When you share your User Content with other users, they might be allowed to, according to your settings, view, comment on, revise or export such content. You shall be responsible for their use of the Services and ensuring that it is in accordance with applicable laws and this Agreement. You shall hold Dream Number Co. Ltd harmless from the claims and liabilities incurred from their activities in connection with the shared content. You agree to grant us necessary rights to make such content available to other users according to your settings.

    6. We are under no obligation to monitor the access to or usage of the Services, nor to pre-screen or review any content therein. Notwithstanding the foregoing, we reserve the right to monitor and review content for the purpose of operating the Services, complying with this Agreement and applicable laws. We reserve the right, but are not obligated, to remove or restrict access to any User Content at our sole discretion, including, but not limited to, any User Content we considered to be objectionable or in violation of this Agreement. We have the right to investigate any actions that may violate this Agreement or impact the Services. We may also consult and cooperate with law enforcement authorities to pursue legal action against users who violate the law.

  4. Restrictions on Use

    1. You agree not to:
  1. use the Services for any unlawful or unauthorized purpose;

  2. resell or commercially exploit the Services;

  3. use the Services to develop any product that competes with the Services;

  4. use the Services to collect information from any website in a manner that violates relevant user terms or policies of the website;

  5. use the Services to infringe upon or misappropriate any intellectual property rights;

  6. access, tamper with, or utilize non-public areas of the Servicess, our computer systems, or the technical delivery systems of our providers;

  7. use the Services in a way that could impair, disrupt, or overload it, or affect other users’ access or use;

  8. exceed fair usage limits for data storage or other activities, as determined by us;

  9. attempt unauthorized access to the Services, other users’ accounts, or associated networks and systems;

  10. use any robot, spider, crawlers or other automatic device, process, software or queries that intercepts, “mines,” scrapes or otherwise accesses the Services to monitor, extract, copy or collect information or data from or through the Services, or engage in any manual process to do the same;

  11. post or transmit any User Content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that is illegal or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; or (vii) promotes illegal or harmful activities or substances;

  12. attempt to probe, scan, or test the vulnerability of any system or network within our infrastructure or breach any security or authentication protocols; or

  13. circumvent, disable, or interfere with any technological measures implemented by us, our providers, or any third party to protect the Services.

  1. Intellectual Property Rights

    1. The Services, including all executable and source code, documentation, appearance, structure, and organization, is the proprietary product of Dream Number Co. Ltd and its licensors and is protected by copyright and other applicable intellectual property rights laws and treaties.

    2. We hereby grants to you a non-exclusive, non-transferable, non-sublicensable, and revocable license to use the Services in accordance with terms of this Agreement for your personal and non-commercial purposes. Except for the limited use rights granted to users under this Agreement, all rights, title, and interest in and to the Services and all copies, modifications, and derivative works remain with Dream Number Co. Ltd and its licensors.

    3. You agree not to attempt to, nor assist others to, reverse engineer, decompile, disassemble, or otherwise attempt to discover or directly access the source code or any underlying algorithms, ideas, or information embodied in the Services.

    4. The trademarks, service marks and logos (collectively, “Trademarks”) in connection with the provision of the Services are owned by Dream Number Co. Ltd You should not use, copy, or display any of the Company’s Trademarks without prior written consent from Dream Number Co. Ltd.

    5. You acknowledge that our Services is not intended as archival or backup solutions, and you are responsible for maintaining backups of your User Content. We shall not be liable for any loss of data resulting from your own failure to maintain adequate backup or data protection measures.

  2. Fees and Payments

    1. You may solely use the basic functions of the Services offered by us without making payment (“Free Plan”). To access our premium features, you may choose a subscription plan, under which you will be billed in advance on a periodic basis (“Term of Subscription”). The Term of Subscription and the details of the subscription plans are set out on the specific pricing and subscription pages.

    2. You agree that at the end of each Term of Subscription, your subscription will automatically renew and your payment method for such subscription will automatically be charged at the start of each new Term of Subscription under the then-current terms of your subscription unless you cancel your subscription before the start of the new Term of Subscription. If the payment for automatic renewal fails, we may attempt to charge via the payment method provided by you one or more times. If the payment is still unsuccessful, your subscription will be canceled and you may lose access to the premium features under your subscription plan.

    3. We may change the fees for subscription or the details of the subscription plans in our sole discretion from time to time. Such changes shall become effective after the then-current Term of Subscription expires. We will provide you with reasonable prior notice of any change in the fees for subscription or other material changes to the details of subscription plans. Your continued use of the Services constitutes your agreement to such changes.

    4. You agree to provide us with accurate and complete billing information including your name, address, state, zip code, and valid payment method information (such as credit card information) for the purpose of processing payments under this Agreement.

    5. You may cancel your subscription either through your online account management page or by contacting us at hr@univer.aiand indicating your intention to cancel your subscription plan.

    6. You agree that the subscription fees are non-refundable.

    7. We reserve the right to offer, at our discretion, a subscription option that includes a free trial period (“Free Trial”). During the Free Trial period, you have the option to terminate the trial at any point until the final day of the Free Trial period. If you or we decide to cancel your Free Trial, we may remove any User Content or data associated with your account if their storage is based on the premium features under your subscription option. If you choose not to cancel before the Free Trial period expires, it will automatically convert to a paid subscription. In this case, you consent to us charging your designated payment method after the end of the Free Trial period to continue your access to our Services under your subscription plan. Cancellation of the subscription after conversion from a Free Trial can be conducted in accordance with the provisions set forth in Section 6.5

  3. Alteration and Suspension of the Services

    1. We reserve the right to alter the Services (or any part thereof) at any time. Changes may be due to legal and regulatory requirements, service improvement, security enhancements, or technological improvements. We will use commercially reasonable efforts to provide you with prior notice in the event of significant changes.

    2. We reserve the right to suspend our Services, either partially or completely, at our sole discretion for various reasons including, but not limited to, system maintenance, failures attributable to third-party vendors, or your suspected breach of applicable laws or this Agreement. While we aim to minimize any inconvenience, such disruptions are sometimes unavoidable. We will endeavor to provide you with prior notice of any planned suspensions whenever reasonably possible. However, in cases where a suspension is unforeseen or emergent, prior notice may not be feasible. We appreciate your understanding and patience during these interruptions.

  4. Privacy Policy

    1. We are committed to protect your privacy. The Univer Privacy Policy describes how we collect, use, and protect your personal information. Please do not use the Services if you don’t agree with the Univer Privacy Policy.
  5. Data Protection

    1. We commit to maintaining the security and integrity of the your data and use commercially reasonable technical and organizational measures to protect your data, which include, but are not limited to, encrypted storage and transmission of data, maintaining secure networks, regular audits, and implementing industry-standard cyber security frameworks.
  6. Disclaimer of Warranties

    1. Our Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

    2. Our Services may use its AI technology to assist you filter, collect and analyze relevant information. We do not guarantee the accuracy, timeliness, completeness, or reliability of any information or content produced by the Services.

    3. We shall not be liable for any failure or delay in the performance of our obligations (including system failure, delay of service, loss of data, etc.) because of events beyond our reasonable control, which may include denial-of-service attacks, strikes, shortages, riots, insurrection, epidemics, pandemics, fires, floods, storms, explosions, acts of God, war, terrorism, governmental action, labour conditions, earthquakes, material shortages, extraordinary internet congestion or extraordinary connectivity issues or failure of a third-party supplier, (each a “Force Majeure Event”). Upon the occurrence of a Force Majeure Event, we will be excused from any further performance of the obligations which are affected by that Force Majeure Event for so long as the event continues.

  7. Liability

    1. You bear sole responsibility for your User Content and your interactions with the Services. We disclaim all liability to the fullest extent permitted by law for any issues arising from your User Content and your use of the content generated by the Services according to your prompts, including, but not limited to, breach of confidentiality obligations, copyright, trademark or other intellectual property claims.

    2. In no event shall Dream Number Co. Ltd, its affiliates, or licensors be liable for any indirect, special, incidental, consequential, or punitive damages, including loss of profits, goodwill, use, data or other intangible losses (even if Dream Number Co. Ltd has been advised of the possibility of such damages), arising out of or related to the use of the Services.

    3. TO THE MAXIMUM EXTENT PERMITTED BY THE LAW OF THE APPLICABLE JURISDICTION, IN NO EVENT WILL THE AGGREGATE LIABILITY OF DREAM NUMBER CO. LTD IN CONNECTION WITH YOUR USE OF SERVICE EXCEED THE AMMOUNT YOU HAVE PAID TO US. THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET OUT ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN DREAM NUMBER CO. LTD AND YOU.

  8. Indemnification

    1. You agree to defend, indemnify, and hold harmless Dream Number Co. Ltd from and against any claims, liabilities, damages, cost or expenses, including reasonable attorneys’ fees and costs, arising from or in any way connected with your misuse of the Services or violation of this Agreement.
  9. Termination

    1. We reserve the right to terminate this Agreement and your access to the Services at any time and for any reason at our sole discretion, including but not limited to: (a) your breach of applicable laws or this Agreement; (b) our inability to continue providing the Services due to factors such as change of laws and regulations or other limitations; or (c) our decision to cease operations or alter our service offerings based on commercial considerations. We will try to provide you with prior notice if we decide to terminate this Agreement and your access to the Services.
  10. Governing Law

    1. This Agreement shall be governed by and construed in accordance with the laws of California.
  11. Dispute Resolution

    1. All disputes arising out of or relating to this Agreement will be brought exclusively in the federal or state courts of San Francisco, California.
  12. General Provisions

    1. This Agreement constitutes the entire agreement between you and Dream Number Co. Ltd concerning the Services and supersedes all prior agreements and understandings, whether written or oral.

    2. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect.

Please contact us at hr@univer.ai if you have any feedbacks or questions in relation to our Services and this Agreement.